Shipping & Product Info

SHIPPING:

Rates start from $9.00 flatrate North Island, $11.00 South Island. 

Smaller items start from $4.00.

Rural Delivery is extra.

Generally shipping takes 2-3 Business Days North Island, 3-5 Business Days South Island from date of dispatch.

DELIVERY:

Orders are packed the same day of ordering up until around 8PM, otherwise they are packed the next day. But I will do my best to get them packed if it's not too late. Orders placed on Friday\Saturday\Sunday will be picked up Monday.
They are then picked up next working day by Courier Post or Post Haste
Delivery time is usually 1-2 days North Island, and 2-3 days South Island. Rural delivery may take an extra couple days.
 

Backorders/Preorders will usually have an ETA for when it will be available.

COMBINED SHIPPING:

By default and when possible, we will combine orders together IF all the stock is available. This is to save in shipping costs and packing materials. We also do combined shipping upon request. Multiple orders will then be sent out altogether. If waiting on stock, orders will be delayed until it all becomes available. If you would like to do combined shipping, please contact me at info@dragonballnz.com prior to ordering or as soon as you can. You can also message me at Facebook.com/OfficialDBNZ 

PRODUCT STATUS:
"Pre-order":
Item has not yet been released, but can be ordered and delivered by release date. This can be subject to change and something we have no control over. However, we will do our best to make contact if there are any changes. 
"Backorder": Item is in stock with supplier, so will need to be ordered in. This may take around 4-6 weeks. In some cases stock may be due to re-release at a later date.
"Sold Out": Item is no longer in stock with us. This may be a discontinued product which has yet to be removed from the system.

Product availability is subject to change, although we may be given allocations, suppliers may shortships items due to high demand and stock shortage.Requests for products which are not listed, but may be available for us to order in can be emailed to play@zenkaigames.co.nz
We will do our best to provide you with whatever you are after.